At Amzo Clothing, we care about your satisfaction. If you’re not happy with your order, you can request a refund directly through our website.
How to Request a Refund
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Log in to your account on our website.
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Go to Orders > Request Refund next to the relevant order.
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Submit your reason and any supporting details/images if applicable.
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Our team will review and respond within 2 business days.
Return Window
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You have 14 days from the date of delivery to request a return.
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Items must be unused, unwashed, and in original packaging.
What’s Non-Returnable
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Clearance or sale items
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Personalised/custom items
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Items worn or damaged after delivery
Return Shipping
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Return costs are covered by the customer unless the product is faulty.
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We recommend using a tracked shipping method for safety.
Refunds
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Once your return is received and approved, we will issue a refund to your original payment method within 7 business days.
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Shipping charges are non-refundable, except in cases of incorrect or defective items.
Exchanges
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We only offer exchanges for damaged or defective items.
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To request an exchange, contact us within 3 days of delivery.
Need Help?
For any issues, feel free to reach out to us at:
📧 amzoclothing@amzocart.co.uk
🌐 Or use the Contact Us form on our website
